Alerts

Information in your language

Interpreting service - Speak with us in your language

We provide a free interpreting service to those who prefer to communicate in languages other than English. This service can help you understand Council matters, letters, reports, or other correspondence. 

You can call our Multilingual Telephone Line in your preferred language. It's a three-way telephone conversation where our Customer Service Officers will help you through the interpreter. 

You can use this service over the phone or in-person at any of our Customer Service Centres. 

If you speak a different language, you can call 9280  1919  and mention your language.) 

Council’s Language Aides

We have staff who can speak Italian, Greek, Arabic, Turkish, Urdu, Nepali, Spanish, Vietnamese, and Hindi.

These staff members, known as Language Aides, can act as interpreters to help with Council matters. 

You can also access this service when you visit any of our Customer Service Centres in person. 

Use this website in your language

In Merri-bek, we speak over 95 languages. We understand that language barriers can make it difficult to access Council information. 

To help with this, our website has a translation tool. Please use the button at the top of our site to choose your preferred language. You can then browse our website in your language. 

These translations have been created automatically, so they might not always be accurate. If you have any issues while using the website in your language, please call our Multilingual Telephone Line in your preferred language for help. 

Learn about projects in Merri-bek in your language

We have many ongoing projects and would like to hear your ideas and feedback, as they help us to make decisions that benefit the Merri-bek community. 

To learn more about our projects in your language, visit our Conversations Merri-bek page.