Ongoing industrial action by the Australian Services Union is affecting some bin collections in our community. If you are north of Bell Street and your bins are not collected, please leave them out and we will collect them as soon as we can. We are also doing extra bin collections on Saturday 17 October and working to minimise service disruptions where possible.
The ASU’s strike action may also affect other services on Thursday 15 October including closure of our libraries, but return chutes will be open. Read updates on other affected services.

Report an issue

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Choose from the requests below to report an issue or request a service.

After submitting the form, you are provided with a request number you can use to follow up.

- Report illegally dumped rubbish
  We are currently experiencing a high volume of illegal dumped rubbish reports, so we may take a little longer than our usual 5 days to action your request. Priority will be given to hazardous or dangerous dumping such as broken glass, syringes, etc.. We apologise for any inconvenience.
- Report noise
- Raise a concern about the Level Crossing Removal Project (LXRP)
- Report an illegally parked car
- Report an abandoned vehicle
Report a damaged footpath

Report a damaged footpath due to building works

Report a pot hole or road failure
- Report unsightly property
- Learn about requesting a review of a parking fine
- Request a review of a local law, animal or asset protection fine
- Report a vehicle crash in Merri-bek, where no personal injury occurred
Report graffiti
Tell us of any change of name, address or ownership on our Change your details page, through a separate form.

All other reports and requests

Use this category if your issue is not listed above or you want to make an anonymous report.

Report a problem or request a service