You can help prevent graffiti on your property by:
- planting trees, creepers or fast growing vines to block access to walls and fences
- using darker coloured materials and paints on fences
- using rough or textured surfaces on fences
- applying anti-graffiti coatings to paintwork in high risk areas
- installing sensor lighting
- breaking up large areas of fence line
- keeping your property well maintained, and
- removing graffiti as quickly as possible which helps to deter others.
Council is responsible for removing graffiti from property that is managed or owned by Council. This includes public toilets, street furniture, playground equipment, sculptures, artworks, bridges, roads, footpaths, bike paths and Council buildings.
Council also works in partnership with the Department of Justice to remove graffiti from large public areas, parks and reserves, commercial properties and main roads.
You can report graffiti on council property on our Graffiti Reporting page
To report graffiti on other public property you need to contact the relevant authority.
- Traffic lights, Traffic signal poles, Signal boxes or Most road signs
Contact VicRoads: 13 11 70
- Telephone boxes, Telephone stations, Telephone poles or Other Telstra property
Contact Telstra: 13 22 03
- Electricity poles or Electricity supply units
Contact AGL Electricity (north of Merri-bek Road): 13 20 99
Contact Citipower (south of Merri-bek Road): 13 12 80
- Red letter boxes or Green delivery boxes
Contact Australia Post: 13 13 18
- Trains, Trams, Buses, Train stations, Tram and bus stops and shelters or Other public transport property
Contact Public Transport Victoria: 1800 800 007
- Glass bus and tram shelters
Contact Adshel: 1800 501 402
You are responsible for removing graffiti on property that you own or manage.
However, you can contact Council to request a free graffiti removal kit or paint vouchers to help towards the cost of painting over graffiti.
Graffiti removal kit
Council can provide a free graffiti removal kit (DOC 1Mb) to remove grafitti from your property. There are different kits available for different surface types, such as brick, stone or concrete.
Free paint voucher
Council also offers free paint vouchers to the value of $40 or $80, which can be redeemed at participating stores within Merri-bek.
Mobile graffiti removal kit
To remove graffiti from larger areas Council has mobile graffiti removal kits available for loan which contain a high pressure unit and personal protective equipment.
To request a graffiti removal kit or paint voucher contact Council. A Council Officer will inspect the graffiti on your property and provide you with the most suitable kit. Instructions are provided with the kits or you can watch the videos below.
You can also visit the Victorian government Community Crime Prevention website for advice on graffiti prevention and removal, or watch the videos below provided by World's Best Graffiti Removal System.
Council response to managing illegal graffiti
The Moreland Graffiti Strategy 2017-21 (PDF 1Mb) outlines our strategic direction for managing illegal graffiti.
This strategy was developed in response to the increase in illegal graffiti in Merri-bek and the considerable social and economic costs to the community.
An unsightly property is one that is unclean, dangerous or neglected.
An unsightly property might have:
- lots of rubbish in the house or spilling out on the lawn
- broken down machines or vehicles in the front yard
- offensive graffiti
- an overgrown or out of control lawn or garden
If a property is neglected, it reflects on the rest of the area. It may also attract vermin or create a fire risk. We want to keep Merri-bek safe and tidy for everyone. We all have a responsibility to care for our community.
For this reason, we have created a law which states that property owners and occupiers must take care of their property and must not let it become unsightly. To do this, you can:
- look after your garden and lawn
- store building and other materials in your backyard, a shed or garage, or in your home
- take your rubbish and waste to the kerb on pick up days and do not let any extra rubbish or waste pile up anywhere.
In addition, all vacant land in Merri-bek must be fenced, kept tidy and maintained. Even if you rent out your property, you still have a responsibility to make sure renters have not let the property become unsightly. If you breach this local law, you may be given a fine, a Notice to Comply or a referral to the Magistrates’ Court.
How to report unsightly property
After we receive your report, we will inspect the property. If we agree that the property is unsightly or dangerous, we can give the property owner/occupier a Notice to Comply in accordance with the Moreland City Council General Local Law 2018 (DOC 622Kb).
What are my fire prevention responsibilities?
Every year before and during the fire danger period we inspect the properties that might spread or cause a fire.
As a property owner it is your responsibility to make sure your property is free of long grass, undergrowth, out of control vegetation, weeds and other materials that might create a fire risk.
If we think your property is causing a fire risk, we will give you a Fire Prevention Notice. See our Fire Prevention Notice flyer (PDF 247Kb) for further information.
Abandoned shopping trolleys
Whenever you use a shopping trolley, you need to return it to the supermarket or shop you got it from. Shopping trolleys shouldn't be left on the street, footpath or nature strip. Abandoned trolleys can be unsafe, as they can get in the way on roads and footpaths or can end up in waterways. Shopping trolleys left in public places and not returned to the retailer are considered litter and may result in a fine being issued.
Report an abandoned shopping trolley
If you see an abandoned shopping trolley somewhere in Merri-bek, you can report it in the following ways:
- It the trolley is from Woolworths, Big W or Dan Murphy's: Call 1800 641 497 or visit Trolley Tracker
- If the trolley is from Coles: Call 1800 876 553 or lodge a report online
- If the trolley is from Target: Call 1800 163 900
- If the trolley is from Kmart: Call 1800 876 553
- If the trolley is from IGA: Call the store directly
- If the trolley is from Bunnings: Call 1300 554 777
- If the trolley is from any other store: Call the store directly