Computers and technology

COVID-19 safety requirements

Face masks are required to be worn for in-person sessions. Over the phone help is available as an alternative to in-person sessions.

One-on-one digital help

In-person and remote assistance.

Do you have questions about using computers, phones or devices? To make a booking, talk to our friendly library staff. Alternatively, call 9389 8600 or email learnmore@merri-bek.vic.gov.au.

Group drop-in

Do you have general questions about using computers, phones or devices? Come along to this group drop-in session and let us help you. No booking required.

10am every Wednesday, Coburg Library
2pm every Wednesday, Glenroy Library
2pm every Thursday, Brunswick Library

Victorian power saving bonus application assistance

Do you need help applying for the Victorian power saving bonus? Book-in for a 1 on 1 session with us. We can’t do the application for you, but we can help you navigate the online form and support you to apply.

To apply you will need:

A copy of your latest electricity bill
Your bank details
An email address

Read more information about the scheme from the Victorian government here.

Digital privacy and security check-up

In-person and remote assistance.

Learn how to keep yourself safer online and avoid unwanted surveillance with tips for safe habits and useful apps.

To make a booking, call 9389 8603 or email learnmore@merri-bek.vic.gov.au.

Digital wellbeing and healthy habits

This workshop will introduce some basic ideas for improving your digital wellbeing including making the most of your device settings, creating healthy digital habits and useful app recommendations.