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Waste for businesses

We have two types of commercial waste services available to businesses in Merri-bek. These are the Standard commercial waste service and the Commercial Plus service. Further information about both services can be found in our Commercial Kerbside Services brochure (PDF).

Standard commercial waste service

Our standard commercial waste service is a weekly garbage and recycling bin collection. This service is for non-residential properties. We fund this service through the waste charge in your rates. The waste charge is set each year and is based on the size of your bins. You can find out more about the waste charge on our Understanding your rates page.

If you do not have garbage or recycling bins, you can order these on our Bin repairs and replacements page.

Commercial Plus service

This service allows customers more bin space than the standard commercial waste service. Customers using this service can have as many garbage bins as they need for their property. 

Most Commercial Plus bins hold 240L. The garbage bins have a black body and a red lid. For residential properties smaller bin sizes are available. These bins look the same as those used for the standard commercial waste service.

The Commercial Plus service is available to businesses, schools, residential properties, and organisations. This includes those that do not pay rates. This service covers garbage, recycling, and food and garden organics (FOGO) bin collections.

We send out invoices for our Commercial Plus service twice a year. This invoice is separate from the rates notice.

We set the cost of the Commercial Plus service once a year. The cost of this service for 2022 to 2023 is $20.97 per bin, per collection.

How do I join the Commercial Plus service?

To join the Commercial Plus service you must complete the Commercial Plus Service Application form.

You can apply online by filling out our Commercial Plus Waste Service request form.

Fill in our Commercial Plus Waste Service request form

Apply in person

If you would prefer to complete a paper form and apply in person, you can complete ourCommercial Plus Service Application form (DOC). You can then submit the completed form at one of our Customer Service Centres. You can find the details and locations of these centres on our Contact us page.

You can email if you would like to request a PDF copy of the Commercial Plus Waste Service application form.

What happens next

After you submit a paper or digital Commercial Plus Waste Service application form, you can expect the following:

  • Once we receive your application we will contact you
  • After you order a new bin, we can usually deliver it within 1 to 2 business days and your property will be added to the Commercial Plus service
  • Invoices are generated for the service bi-annually